Privacy Policy
Your privacy and intellectual property confidentiality are fundamental to everything we build at Erha Technologies.
1. Commitment to Data Confidentiality
At Erha Technologies (“Company”, “we”, “us”, or “our”), we engineer production-grade AI systems, multi-agent workflows, custom software applications, and digital growth services. We strictly safeguard all client information, proprietary datasets, source code, and business intelligence.
Zero AI Model Training Guarantee: We do NOT use client proprietary data, code repositories, or chat query logs to train public AI models. All enterprise deployments utilize isolated vector databases, private RAG pipelines, or dedicated API instances.
2. Information We Collect
We collect information required to deliver custom software and AI services effectively:
- Contact & Account Details: Name, business email, phone number, company name, and project specifications provided when booking consultations or submitting contact forms.
- Project Specs & Datasets: Documentation, API keys, schema definitions, and vector data provided for RAG indexing, custom LLM fine-tuning, or software integration.
- Technical Usage Telemetry: Anonymized server logs, IP addresses, browser types, and performance telemetry used strictly for platform security, load balancing, and SLA monitoring.
- Payment & Billing Data: Payment details processed securely via Stripe or official banking channels. We do not store raw credit card numbers on our servers.
3. How We Use Your Information
Information collected is used solely for standard business and technical operational goals:
4. Security Standards & Data Protection
We implement enterprise-grade physical, technical, and administrative security measures:
- Encryption: TLS 1.3 encryption for data in transit and AES-256 encryption for data at rest.
- Air-Gapped Options: Private cloud deployment (AWS EC2 / GCP Compute) and air-gapped on-premise execution for Enterprise Swarm packages.
- Access Control: Strict Role-Based Access Control (RBAC) and mandatory Multi-Factor Authentication (MFA) across all engineer workflows.
5. Contact Our Privacy Team
If you have questions regarding this Privacy Policy, wish to exercise your data deletion rights, or require an executed Mutual NDA prior to project discovery, please contact us: